Horrible Customer Experience

I have had a very bad experience after taking up the phone with the company, I was mislead by the agent, I addressed my issue with the supervisor they listened to the sales call and indeed discovered that I was mislead instead of resolving the issue and delivering what was promised to me you can tell from the conversation had with the supervisor that his leading me to cancel the contract. Eventually when agreed following the conversation they still debited 6premuims consecutively every month till this date, finally when I got assistance from Nicoline who tried to assist me in the matter but the cancellation department sent me a settlement letter which I feel its a constructive manner to get me to stay and continue with the contract despite the unfair treatment received. Don't Trust Blue Label connect.