1 reviews | Active since Jan 2021
Horrible company
You *******, so it's been a year since I have been trying to change my debt order date from the 15th to the last day of the month, they wanted proof of salary change so I emailed them my payslips but no one rep**** and they kept taking the money on the 15th until the 15th of June when I had no money in the account. I then called them and got banking information from a consultant and paid the payment of r329 on the 1st of July, I asked the consultant if I must send proof of payment they said no, a few days later I received alot of calls saying I am in arrears so I got the emailed address and sent the proof of payment, until now I am still being called to say that I have not paid for June so I refuse to pay anything more until someone updates me on my correct balance, every day I am called twice a day, I explain and there has been many promises about managers that will call to assist but no one calls me, I now have over 8 different emails which I emailed the proof of payment, I am more then happy to pay them but I want confirmation that my payment I did on the 1st of July was received. Every call they busy saying calls are record so go listen to your calls and see how many times I explained, acknowledge my payment and give me a correct balance and I will pay you even now. This is the most useless company who have agents that have an attitude even, your service is so ****ty and your phones lol you should be embarrassed to even sell such useless phones. I repeat I will not pay you until you acknowledge my payment via an email and if you want my email address it's *** go fetch the proof of payment and update your records. I thank you
Thank you
Kind Regards
Sam
Thank you
Kind Regards
Sam
Thank you
Kind Regards
Sam
Thank you
Kind Regards
Sam
Thank you
Kind Regards
Sam
Thank you
Kind Regards
Sam
Thank you,
Kind Regards
Sam
Thank you,
Kind Regards
Sam
Thank you
Kind Regards
Sam
Thank you
Kind Regards
Sam
I would like to know what is going on also please can give me the amount I owe you guys so I can close this account and don't add a payment for October because I paid if you want my bank statement again I will gladly send it over, I am not in any arrears with you guys
I would like to know what is going on also please can give me the amount I owe you guys so I can close this account and don't add a payment for October because I paid if you want my bank statement again I will gladly send it over, I am not in any arrears with you guys
