Good for nothing customer service

My name is Refilwe On the 1st of April I bought the R300 electricity from spar sms the voucher number and received a token through my fone. When I tried to put the token it did not go through nd didn't show any error msg on the meter box. Immediately I send an email to the customer service of blue label what they did they sent me the very same voucher number I told them that it was not working nd the guy that was assisting me was Arnold Kekana. The second lady that sent me the next token that didn't go through as well was Yoliswa Mange. The following day Sheena Mannya suggested that I call Landis ppl who said I should contact the guys tha installed the meter box. They gave me the number that said it doesn't exist when I tried to call it. On the 4th of May Kgomotso Monyeki sent me an email from blue label service to my surprise when I spoke to her over the phone she said to me that I entered the wrong meter number when I was redeeming my voucher but my question is how can the fourth person be the one that noticed that there was an error made when entering meter number nd what Kgomotso said was the ppl that owns the wrong meter number normally buy R10 electricity using the app so I received a token via sms meaning that there is a possibility that the token I have received has never been used so when I told her that she said I should contact the ppl that installed the meter box. How am I supposed to get hold of them when their number doesn't exist and those were ppl that got a tender that is finished by now. How should I loose my R300 to blue label just like that nd when I need their assistance they take me from one pillar to another for the whole month. Nd at the end they say it is not in their power to reimburse me nd how can they come with a story of saying that they gave ppl that never buy electricity of R300 a token to redeem it. She said to me that those ppl always buy electricity of R10. If the first person that was assisting me in the first place could have noticed that this situation could have been avoided. Nd if a person that always buy electricity of R10 calls customer service for assistance they should have put the quiry on hold until they realize that there could be a mistake. So it was all thanks to nothing for me.