EG
Elizabeth G
1 reviews | Active since Sept 2025
15 Sept 2025, 19:53
FRUSTATED CUSTOMER.
I am disappointed and frustrated by Blue Label. I was offered a free voucher which was supposed to be from Makro as their loyal customer. Only to find out it was was from Blue Label and was not free. I never received that Voucher nor ever used it. But I am debited R598 in September 2025 by Blue Label. I tried several times to cancell this *****ulent Voucher. They always promise to call me back but never did. Instead they debited my Makro Account without my consent. I wish they could just reverse this debit and leave my Makro Account alone.
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Replies (1)Blue Label Connect's replyOfficial
19 Sept 2025, 10:43Good day,
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused to you. Kindly note that we have sent you an email requesting for more information to enable us to further assist you with your query.
Kind regards
BLC Customer Care Team
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused to you. Kindly note that we have sent you an email requesting for more information to enable us to further assist you with your query.
Kind regards
BLC Customer Care Team
Blue Label Connect's reply19 Sept 2025, 10:43
Official
Good day,
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused to you. Kindly note that we have sent you an email requesting for more information to enable us to further assist you with your query.
Kind regards
BLC Customer Care Team
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused to you. Kindly note that we have sent you an email requesting for more information to enable us to further assist you with your query.
Kind regards
BLC Customer Care Team
