********** CONVERSION FROM PREPAID TO CONTRACT

<p>On 11 May 2016, I received an sms, which I understood to have come from Vodacom, stating the following:</p> <p>Vodacom VIP Special</p> <p>This week only, Reply YES and get R 55 FREE Vodacom airime every month, no BIS. NB. Loyalty points will be lost. Ts & s apply. OUT2optout.<br /><br />I rep**** yes and never gave it a second thought.<br /><br />On 2 June 2016, I realised that my CLIP is not working and I am no longer able to see who calls me. This was a BIG problem for me as I run my business using my phone and depend on my contact list immensely to see who phones me. I immediately phoned Vodacom, just to be told that my number is no longer a Vodacom Prepaid number, but has been taken over by RMCS and is now a contract number. I was absolutely SHOCKED! How in the HELL can a company just TAKE my number and decide that I now have a contract! NO application was sent to me, NO terms & conditions was sent or explained to me, NO option to refuse/cancel the offer was given to me. So in my opinion, outright ***** was committed by this company!</p> <p> </p> <p>Vodacom then sent me their number and I phoned them immediately. I spoke to a consultant and explained that I cannot see who phones me and that I want this contract cancelled IMMEDIATELY!! I received an sms:</p> <p> </p> <p>Your cancellation call has been logged. Ref: RMCN-160 ********** 6898. But instead of my contract being cancelled, they only activated my CLIP..</p> <p> </p> <p>I phoned them a few times after that, but with no success.. At the end of October, I realised that I my CLIP is not working once again.... No I still can't see who phones me and I JUST WANT THIS *#&%w*& CONTRACT CANCELLED!!!!!!!!!!</p> <p> </p> <p>Can RMCS PLEASE cancel my contract and revert my number back to a VODACOM PREPAID number!!?!?!</p> <p> </p> <p>These *********** ********** must be stopped and brought to justice!!<br /><br />I expect my CLIP to be reactivated as well as my contract ended IMMEDIATELY!! I'm waiting for your response....</p>