VU
Very U

1 reviews | Active since Jan 2017

10 May 2017, 12:53

********** Contract

<p>Please investigate, I don’t have an Edgars account, nor do I have a Jet’s account. </p> <p> </p> <p>I would like to know who contracted my prepaid cell number: ********** , who authorized this, who gave consent, and who signed the agreement, as this was done **********ly. I am now unable to purchase airtime or data from Vodacom, as according to Vodacom the cell number is contracted to RMCS. </p> <p> </p> <p>I contacted your Call Centre, spoke to Keneilwe, reference number: ********** 039275, I need this matter to be investigated and resolved as soon as possible. </p> <p> </p> <p>Is it no longer safe to have a prepaid number, does this mean that anyone can walk up to a store and open a contract on your behalf. </p> <p> </p> <p>Vodacom: has a don’t care attitude, and is not even willing to listen to complaints, they can check the number of calls made to them yesterday, I will involve the media in this, if this matter has not been resolved. </p> <p> </p> <p>I've spent so much time in getting this resolved, as I'm now unable to purchase prepaid airtime and data</p>

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Replies (1)
Blue Label Connect
Blue Label Connect's reply10 May 2017, 15:58
Official

Good day Verushka

Thank you for raising your query with us, we will contact you shortly to resolve.

Thank you

Ruth