LM
Lebogang M

1 reviews | Active since Aug 2016

11 Aug 2016, 12:03

********** Contract

<p>I would like to report a ***** that is being condoned by Vodacom through RMCS for converting my cell number into a contract with Vodacom RMCS without me signing any documentation and without my consent. They took away my caller ID, changed my price plan and keep on reducing my airtime every time I purchase air time. Countless times I reported the matter to Vodacom and they are not taking any initiative because they benefit from the expensive price plan from RMCS. I was also sent to Edgars to cancel the contract with RMCS but still they couldn’t assist me. So it seems Edgars (Absa), Vodacom, RMCS are all enjoying the fruits of this **** they are running together, hence nobody is willing to take initiative and cancel this ********** contracts. They are all protecting each other because they are benefiting from the over 40 000 contracts they have **********ly created.</p> <p>I want this ********** contract on my number cancelled ********** .</p> <p> </p> <p> </p>

0
Replies (3)
Blue Label Connect
Blue Label Connect's reply11 Aug 2016, 14:16
Official

Hello Lebogang

Thank you for raising your query with us, we will contact you shortly to resolve.

Thanks

Ruth

LM
Lebogang M's update22 Aug 2016, 16:44
Reviewer Update

Thank You

I recieved a call from Themba on 12 August 2016 at 9:43, he was polite and promised to cancel the contract for me within 24 hrs. There was a bit of a delay in the cancelation but three days later my number was converted back to prepaid.

Thank you to Themba for the good service and for helping with the contract cancellation.

Blue Label Connect
Blue Label Connect's reply09 Jan 2025, 08:39
Official
Thank you