********** bad service

Good day.

I hope you are doing well.

I'm lezil Isaacs, I was contacted by one of your agents by the name of Luyanda concerning a cellphone contract. The agent credit scored me. He advised he will call back at 14:30pm on the 21 February 2022. The time the agent called me was 13:54pm on the 22 February 2022. The agent tried selling me a device that he credit scored me for and the moment I started asking questions because he did not know the specs of phone he was selling me and lying to me about specs of devices I'm quite fond of he said he will send me an email with specs and since I knew specs and models of phones it has been silent . Mind I remind you that your agent credit scored me and as a company that credit score you know what that means every time you credit score me. The device he offered me was a Samsung that had 64gb and 6gb ram. He does not even know what ram means or does or resolution means but he is selling devices. Please contact me back or I will be forced to log an ombudsman complaint about this unprofessional behavior of your agents and do not credit score me again. He took my details down personal details and no call. It sounds like a fly by Night and ********** company. You have 7 working days to respond before I log a complaint with ombudsman.

My contact details are; *** ***