********** and unreasonable waiting period just a sim swap

I went to Vodacom to do a sim swap only to find out that I am under this dawn Blue label connect contract which I knew nothing about. Nevertheless I asked how I could activate my sim through sim. I was directed to Edgars and Edgars contacted me to blue label. I spoke to consultant from blue label connect who told me I had to buy a sim contract from Vodacom, which I did after she took my sim number and said I should wait 72 working hours. How in the heal does it take 3 days even more with working days just to do a sim swap. Please release my number back to Vodacom. This is ridiculous and crazy. My life now has come to standstill because of this nonsense. This is so annoying and dawn unacceptable!!!