1 reviews | Active since Jan 2017

04 Jan 2017, 22:15

*****ely opened contract

<p>I waa told by a vodacom agent that my number is on contract with rmcs, which i never signed for. I wanted to do a sim swap and the agent saod tjey cannot help me since im with rmcs, theu advised me to call rmcs which i did. The rmcs people told me that an agent will call me to confirm if i want tl do a sim swap, to day im still waiting for their call. I really need that number? Please. I never signed for a contract and i do not have any accou t with jet or edgars. Please call me on this number ********** 756.</p>

0
Replies (4)
Blue Label Connect
Blue Label Connect's reply09 Jan 2017, 14:51
Official

Dear Lebogang-leenaj-maboka

Thank you for raising your query with us. We have successfully resolved it.

Regards

Ruth

Best regards,

's update09 Jan 2017, 19:10
Reviewer Update

I wasnt resolved, my number is still on contract. The number you are suppped to change is ********** 373.

Please change it asap

's update09 Jan 2017, 19:12
Reviewer Update

Dear Ruth

The issue wasnt resolved.Please change this number ********** 373 from contract to prepaid

Regards

Lebogang Maboka

Blue Label Connect
Blue Label Connect's reply10 Jan 2017, 15:57
Official

Dear Lebogang-leenaj-maboka:

As per our conversation, we have submitted the number you have confirmed for cancellation.

Thank you

Ruth

Best regards,