1 reviews | Active since Jul 2016
*****!!!!!!!
<p>Blue Lable decided to migrate my prepaid cell C number to a contract line with them on 30 June 2016 without my consent signing any contact via hardcopy or voice recording. Since 1 July 2016 I have been communicating with Polina and Godfrey who are suprevisors and they cannot provide me with any proof that I requested to sign a cell phone contract with them.</p> <p> </p> <p>I have received 2 sms notifications that the contract will be cancelled, but nothing has happended.</p> <p> </p> <p>I had a contract with Clientelle Mobile which I cancelled in 2013 (blue lable was their call centre agents). Cleintelle Mobile went into business with a new company to be their call centre but did not delete my information from the system.</p> <p> </p> <p>This way Blue Lable decided to take my personal information (Full names, Id number, BANKING DETAILS and cell phone number) and sign a contract to my name without my concent!!!!!</p> <p> </p> <p>Now Cell C cannot access my sim card and I pay R35 for a phone call of about 5 min long....... Per second billing cannot be activated on my sim card due to Blue label taking my simcard as one of their own.</p> <p> </p> <p>Tebiso (Manager at Blue Label) was suppose to phone me before 12 today and still no feedback! I even warned them about going to the Consumers Affairs offices and they just don't see the URGENT ***** case that can be opened against them!!!!</p>
Please advise if you were assisted accordingly.
Regards
Busisiwe
Please advise if you were assisted accordingly.
Regards
Busisiwe
