LK
Liza K
1 reviews | Active since Oct 2020
16 May 2022, 18:04
Faulty phone received
DEAR BRUNEIL PAULSEN. THANK YOU FOR CONFIRMING THE POOR CUSTOMER SERVICE OF THIS COMPANY. WE ARE HIGHLY DISGUSTED WITH THIS COMPANY AND HONESTLY WISH WE NEVER STARTED DEALING WITH YOU. I WAITED ALL DAY FOR THE PROMISED FEED BACK TODAY. A VERY RUDE LADY CONTACTED SAREL TODAY TO ARRANGE TO COLLECT THE FAULTY PHONE THAT WAS HANDED IN TO THE COMPANY A WEEK AGO. NOT EVEN RIFILWE HAD THE DECENCY TO CONTACT US. WORST EXPERIENCE EVER!
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Replies (1)
Blue Label Connect's replyOfficial
17 May 2022, 10:35Good day Ms. Kiley,
Please be advised we have tried to contact you but with no success. We would like to apologize for the inconveniences and service experience received.
Kindly be informed we have sent an email correspondence to you as we would like to discuss you query telephonically.
Kind Regards, Bruneil Paulsen Customer Service Liaison Offer.
Please be advised we have tried to contact you but with no success. We would like to apologize for the inconveniences and service experience received.
Kindly be informed we have sent an email correspondence to you as we would like to discuss you query telephonically.
Kind Regards, Bruneil Paulsen Customer Service Liaison Offer.
Blue Label Connect's reply17 May 2022, 10:35
Official
Good day Ms. Kiley,
Please be advised we have tried to contact you but with no success. We would like to apologize for the inconveniences and service experience received.
Kindly be informed we have sent an email correspondence to you as we would like to discuss you query telephonically.
Kind Regards, Bruneil Paulsen Customer Service Liaison Offer.
Please be advised we have tried to contact you but with no success. We would like to apologize for the inconveniences and service experience received.
Kindly be informed we have sent an email correspondence to you as we would like to discuss you query telephonically.
Kind Regards, Bruneil Paulsen Customer Service Liaison Offer.