False adverti*****t and horrible service delivery

I ordered a home router with unlimited data but I received a pocket router instead of what I ordered. They gave me what was not in agreement with and I tried to be in touch with them as soon as the router was delivered to return this package of which it was not honored. They still continued with the debit order as if everything is OK. I feel disregarded and disrespected as a customer by this company. False adverti*****t and service delivery. In paying for for was not ordered and what iam not using. I am really upset and at the same time dissatisfied /disappointed. My contact number is ***