1 reviews | Active since Feb 2023
FALL FOR THE **** THAT IS BLUE LABEL CONNECT AT YOUR OWN RISK!
Please note the odd times I am always writing to Hello Peter( early AM's. ) . It is because I am really now a troubled young woman because of Blue Label Connect and Courier IT and their empty promises. Yesterday after I wrote to Hello Peter, they acted like they were getting their act together and that they were going to help me BUT THE JOKE WAS ON ME WHO BELIEVED THAT THEY ARE ACTUALLY ETHICAL ENOUGH. I believe a manager of Courier IT/ Or just someone who works there called me and assured me that my phone would be collected from my home between 2pm and 4pm on Monday the 20th of February 2023. I told him they could deliver any time and that I would come home to give them the phone if I would still be at work. The guy from COURIER IT said to me, no Mam that won't be necessary. They will Courier IT between the times I'll be at home( 2pm -4pm) and he said definitely.... At 1PM came I rushed to she shops so that I could be home in time for them but no one called me! . I'm sure they will claim I was not available or my phone was off or I rescheduled collection again when there was clearly NO communication. To me this seems like just a delay tactic so that the phone can get ****** or damaged in my possessio while they drag the whole process and in that way I'll be liable to pay for it. About 10K for a phone that doesn't work. Fall for the **** that is Blue Label Connect at your own risk. I regret agreeing to be in a contract with them before reading reviews. DEEPLY REGRET IT!
I've been asking for a Courier Reference number but no one gave it to me. How weird! I am asking again that I personally deliver the device to your offices I'm Sandton because it's really hard for you to send a Courier like you promised. Today is day 14 since I canceled the contract and no one showed up to collect it. It's been 14 days of stress and frustration! This is really horrible!!!
We sincerely apologize for the delay and all inconveniences caused. We have escalated your collection request with the Courier IT team to find out what went wrong yesterday as you were promised a collection, but nobody came.
As soon as we receive feedback from them, we will update you on their response.
We sincerely apologize for the delay and all inconveniences caused. We have escalated your collection request with the Courier IT team to find out what went wrong yesterday as you were promised a collection, but nobody came.
As soon as we receive feedback from them, we will update you on their response.
