KP
K P

1 reviews | Active since Mar 2022

13 Apr 2022, 12:57

**** DEVICE

I received a call from a consultant representing Blue Label Connect(Cell C) in the month of March 2022 by the name of Judy Stefani who sold me a cellphone contract but **** about the name of the device being a Samsung Galaxy A31 instead I received a ZTE Blade A31 after I repeatedly asked her if its a Samsung device to confirm the brand & she said "YES", Then on the 5th of April I received the parcel & 10 minutes later I called them(Andy,Nolukhanya)to cancel the deal until I came across one the most disgruntled employee by name of Racheal on the 8th of April then on the same call spoke to the Team leader Candice & to this day I have NOT receive any feedback beyond the 72hours promised. REF 722720 Contact:***

0
Replies (1)
Blue Label Connect
Blue Label Connect's reply13 Apr 2022, 14:29
Official
Good day K P.  We apologize for the experience thus far.  A call has been logged with the mislead department and an agent will be in contact with you soon. 

Best regards,