Failure to process cancellation despite telephonically expressing a 7 day cancellation period

blue label connect has refused and ignored my request to cancel my contract despite confirming receipt of my cancellation.

I was told to pay a cancellation fee of 1400 despite me cancelling the device on the same day I received it.

The Device costs 1800 in total value, this unreasonable cancellation fee I have agreed to pay it regardless. I confirmed via Email

Blu label connect is yet to collect the device and today they have deducted R479 which is the Requested monthly instalment

Why are you ignoring my cancellation request And why are you ripping people off with exorbitantly ridiculous prices and extremely low quality Products

Blu Label connect need to be Stopped please make people Aware