JW
Janice W
1 reviews | Active since May 2019
15 Oct 2019, 11:22
Extremely Disappointing
I have just been in contact with ITC only to find out my Blue Label Connect account is in arrears!!
I have changed banks more than 1 year ago and have phoned in to change my banking details, I don’t study my account statement because to my knowledge I have made the necessary arrangements with all my service providers to change my banking details, only to find out today that Blue Label has not been debiting my account.
Please rectify this URGENTLY as this now reflects that I am a bad payer when I did make arrangements to Change the debit Order.
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Replies (2)
Blue Label Connect's replyOfficial
18 Oct 2019, 13:47Hi Janice
We apologize for the experience you've had thus far. We are in the process of resolving your query.
We apologize for the experience you've had thus far. We are in the process of resolving your query.
Blue Label Connect's reply18 Oct 2019, 13:47
Official
Hi Janice
We apologize for the experience you've had thus far. We are in the process of resolving your query.
We apologize for the experience you've had thus far. We are in the process of resolving your query.
JW
Janice W's updateReviewer Update
18 Oct 2019, 14:06Thank you,
Lesley has contacted me and made me an very good offer to resolve this. Lesley handled the matter very professionally, Im happy with the outcome
Lesley has contacted me and made me an very good offer to resolve this. Lesley handled the matter very professionally, Im happy with the outcome
JW
Janice W's update18 Oct 2019, 14:06
Reviewer Update
Thank you,
Lesley has contacted me and made me an very good offer to resolve this. Lesley handled the matter very professionally, Im happy with the outcome
Lesley has contacted me and made me an very good offer to resolve this. Lesley handled the matter very professionally, Im happy with the outcome