Excessively Rude Agent named BLANCH at Blue Label Connect

By using the term indignant behavior, I'd be understating the arrogance and lack of telephone (or any professional) etiquette portrayed by their agent - Blanch Who insisted that I send her my entire statement to prove that I had paid them (yet they had collected the money from my account through Debicheck) for the preceding months. I refused to send my entire statement as confidential information is found within eg. my salary etc.

What kind of customer service teaches you to tell the customer that "YOU WILL NOT MIND YOUR TONE" because I refuse to send my entire statement?

Still waiting for her manager to call me

They quick to get you on board with them but then can't train their staff to mind their manners!