1 reviews | Active since Mar 2024
Electricity
This company still owes me my R210 , last week on of their agents said to me the funds will be reverse back to my Game account. Till date nothing funds are reflecting, I purchased electricity of R210 via the game app on the 5th og January and there was no voucher issued . I called the call centre enquiring about my voucher , they gave me a reference number and told me they investigatingand that I will get feedback after 72 hours , 72 hours no feedback and no call from them . During this time I was liaising with Andile vis email . Few days later I called for feedback and got a rude consultant, after several calls I had no feedback until one of their agents by the name of Reanoka sent me an email on the 15th Janaury after my complaint on hellopeter.com wanting details yet again , same details I gave them when I logged a complaint on the 5th of January . I gave the agent the details and he/she said my refund is being processed that was last week on the 15th January up until now no funds are reflecting on my account . This is not even the first time this is happening , the first 2 times I just left it like that and now the 3rd time I can't let it go . BLUE LABEL CONNECT I WANT MY MONEY , PLEASE REFUND MY MONEY BACK INTI MY ACCOUNT , I AM TIRED OF YOUR STORIES... STOP ****MING PEOPLE PLEASE REFUND MY MONEY BACK AS IM ****ING IRRITATED NOW .
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
