"****ed off as hell"

i got 2 faulty contract phones from this company and 2nd time around i asked them to cancel the contract because i cannot be getting faulty phones every time. i have been trying to get them to cancel the contract since October 2021 and to come fetch their phone, phone still not working but they keep debiting R469 from my account monthly. if that is not ***** then i do not know what it is.i want my money back. when you call and ask for a reference for the call they tell u there is none.