J
Jody

1 reviews | Active since Nov 2022

13 Jul 2023, 10:58

****ed 😡

I'm so ****ed with this company ..... My phone is still in repairs and it's a year now but every month they debit frm my account fr a cellphone I don't have.....sick n tire.

0
Replies (4)
Blue Label Connect
Blue Label Connect's reply14 Jul 2023, 08:25
Official
Good day Miss. Stellenberg

Thank you for contacting Blue Label Connect.

Kindly note that your device was repaired and dispatched on the 20th of January however, there was a problem with your delivery address and your device was sent back to us.

Please provide your contact number(s) and FULL address that you would like us to deliver your parcel to within the next 7-working days.

Kind regards

Thembinkosi
Blue Label Connect
Blue Label Connect's reply17 Jul 2023, 08:30
Official
Good day Miss. Stellenberg

Thank you for your details. 

Kindly note that we have escalated your delivery follow up with our courier department to dispatch your parcel.

Feedback will be communicated with you within 48-working hours.

Kind regards

Thembinkosi
J
Jody's update31 Jul 2023, 14:43
Reviewer Update
Good day Thembinkosi
I am still awaiting feedback .
What will be taking this so long for my cellphone to get to me .....
Sad fr days
Blue Label Connect
Blue Label Connect's reply01 Aug 2023, 15:43
Official
Good day  Miss. Stellenberg 

We sincerely apologize for the inconvenience caused.

Please note that we have followed up with our repair department to dispatch your device as soon as possible.

Once feedback is given, we will update you within 48-working hours.

Kind regards

Thembinkosi