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Alfonso D

1 reviews | Active since Dec 2019

04 Jan 2021, 08:08

Dont update credit bureau but put negative info on

Hi I did complain about this company last and did receive a settlement offer to settle the account so I did settle the account in full that was on 27 October 2020 and was told my acount will be updated on the 10 November on credit bureau but it's now jan 2021 and still nothing was updated how do a person win whit such a company sorry to say but realy bad for business no on at all

0
Replies (6)
Blue Label Connect
Blue Label Connect's reply04 Jan 2021, 09:38
Official
Hi Alfonso

We sincerely apologize for this. This is being investigated as a matter of urgency. Please do expect a call for assistance. 
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Alfonso D's update28 Jan 2021, 11:43
Reviewer Update
Hi and I'm still waiting on the call back no one ph me and credit status not updated
Blue Label Connect
Blue Label Connect's reply28 Jan 2021, 12:44
Official
Hi Alfonso

This is being escalated immediately with management. 
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Alfonso D's update01 Feb 2021, 13:34
Reviewer Update
Hi I did dispute this account with transunion and they say the account number on my payed up letter don't correspond with the one they have on the system pls fix
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Alfonso D's update01 Feb 2021, 13:35
Reviewer Update
And I never received a call try to ph the contact number I have but no answer when will I receive the call
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Alfonso D's update16 Feb 2021, 12:35
Reviewer Update
When will I receive a call you gave me a payed up letter the account number is wrong on it I can't dispute it at any credit bureau I'm gonna take this matter up to NCA authority