AP
Andries P

1 reviews | Active since Oct 2024

24 Oct 2024, 10:25

DO NOT EVER USE BLUE LABLE IN SANDTON FOR ANY THING

I would like to name & Shame the consultants & Management at BLUE LABLE CONNECT or Connected.Africa on the 20 th of September a sales person phoned me with the news to send me a Samsung A5 Phone with a contract so many minites airtime Bla Bla the phone wil be delivered within 5 days and the cost deducted from my RCs Credit card needless to say Monday 23 September my account was debited with R6299-00 no goods delivered. after varios phone calls still no goods delivered. This is where it gets interesting the 23/10/24 the same amount was deducted again After it has been escalated to Management four times Still no luck

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Replies (1)
Blue Label Connect
Blue Label Connect's reply18 Nov 2024, 10:09
Official
Good day,

We would like to apologize for the inconvenience caused by this issue and the frustration.
Please provide us with your id number to enable us to assist you with your query.


Regards,
BLC Customer Service Support Team