NF
Nabeelah F
1 reviews | Active since Dec 2023
20 Apr 2026, 11:52
DO NOT EVER USE BLUE LABEL CONNECT
Your feedback is worse than your service! I sent all the proof of payments to Veronique and Joshua. I have proven over and over that I did not give you an instruction to reduce my instalment! You dont have an answer either, nor any proof. Your company then proceeded to hand me over to Nimble Group, and still continued debiting my account, and DID NOT HAND OVER THE PAYMENTS TAKEN FROM MY ACCOUNT, TO NIMBLE GROUP!
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Replies (6)0
Replies (6)
Blue Label Connect's replyOfficial
22 Apr 2026, 08:43 Good day,
In attempt to contact you 3 times today at 08:40 your phone goes to voicemail.
Please be advised as per the email response provided to you that the account handover to Nimble Group was processed correctly and in line with the applicable procedures, as the account was already in arrears at the time of handover.
The payment arrangement made at a later stage does not affect the validity of the handover.
Regards
Tshepang
In attempt to contact you 3 times today at 08:40 your phone goes to voicemail.
Please be advised as per the email response provided to you that the account handover to Nimble Group was processed correctly and in line with the applicable procedures, as the account was already in arrears at the time of handover.
The payment arrangement made at a later stage does not affect the validity of the handover.
Regards
Tshepang
Blue Label Connect's reply22 Apr 2026, 08:43
Official
Good day,
In attempt to contact you 3 times today at 08:40 your phone goes to voicemail.
Please be advised as per the email response provided to you that the account handover to Nimble Group was processed correctly and in line with the applicable procedures, as the account was already in arrears at the time of handover.
The payment arrangement made at a later stage does not affect the validity of the handover.
Regards
Tshepang
In attempt to contact you 3 times today at 08:40 your phone goes to voicemail.
Please be advised as per the email response provided to you that the account handover to Nimble Group was processed correctly and in line with the applicable procedures, as the account was already in arrears at the time of handover.
The payment arrangement made at a later stage does not affect the validity of the handover.
Regards
Tshepang
NF
Nabeelah F's updateReviewer Update
22 Apr 2026, 08:53My account went into arrears because my instalment amount was reduced, not by my instruction. So that is why there was arrears on my account! NOT DUE TO ME NOT PAYING. This is why I appointed an attorney to resolve this matter for me. I am tired of having to explain the same story over and over to you and your colleagues! I DID NOT GO INTO ARREARS DUE TO NO PAYMENT, SOMEONE ON YOUR SIDE REDUCED MY INSTALMENT WITHOUT MY AUTHORITY. Take accountability for the fact that the arrears incurred was not my doing! Then why were you deducting my money from my account, after handing it over to a third party, and not pay over the money to the third party!
NF
Nabeelah F's update22 Apr 2026, 08:53
Reviewer Update
My account went into arrears because my instalment amount was reduced, not by my instruction. So that is why there was arrears on my account! NOT DUE TO ME NOT PAYING. This is why I appointed an attorney to resolve this matter for me. I am tired of having to explain the same story over and over to you and your colleagues! I DID NOT GO INTO ARREARS DUE TO NO PAYMENT, SOMEONE ON YOUR SIDE REDUCED MY INSTALMENT WITHOUT MY AUTHORITY. Take accountability for the fact that the arrears incurred was not my doing! Then why were you deducting my money from my account, after handing it over to a third party, and not pay over the money to the third party!
NF
Nabeelah F's updateReviewer Update
22 Apr 2026, 08:57BLUE LABEL CONNECT IS notorious for doing this to their clients.. Deducting money from the client, then handing them over to a third party and then still continue to debit the clients account and not releasing money to a third party. You should read all the negative comments about your company. I resorted to posting this behaviour on HELLOPETER as hundreds of phone calls, emails, explanations to you went unheard. I am not refusing to pay my account. I am asking you to resolve the arrears dispute on my account.
NF
Nabeelah F's update22 Apr 2026, 08:57
Reviewer Update
BLUE LABEL CONNECT IS notorious for doing this to their clients.. Deducting money from the client, then handing them over to a third party and then still continue to debit the clients account and not releasing money to a third party. You should read all the negative comments about your company. I resorted to posting this behaviour on HELLOPETER as hundreds of phone calls, emails, explanations to you went unheard. I am not refusing to pay my account. I am asking you to resolve the arrears dispute on my account.
Blue Label Connect's replyOfficial
23 Apr 2026, 08:32Good day,
Please note that the matter has been thoroughly reviewed. Your statement reflects consistent monthly instalment billing, and while payments were received, they were not sufficient to keep the account up to date. As a result, the account fell into arrears over time.
At the point of handover on 10/05/2024, the account was already overdue. The subsequent payment arrangement made on 12/02/2025 was after the handover had taken place and does not affect its validity. Following continued non-payment and multiple contact attempts, the account proceeded to book sale on 14/04/2025.
Based on this, the handover to Nimble Group was processed correctly and in line with procedure.
Regards,
Tshepang
Please note that the matter has been thoroughly reviewed. Your statement reflects consistent monthly instalment billing, and while payments were received, they were not sufficient to keep the account up to date. As a result, the account fell into arrears over time.
At the point of handover on 10/05/2024, the account was already overdue. The subsequent payment arrangement made on 12/02/2025 was after the handover had taken place and does not affect its validity. Following continued non-payment and multiple contact attempts, the account proceeded to book sale on 14/04/2025.
Based on this, the handover to Nimble Group was processed correctly and in line with procedure.
Regards,
Tshepang
Blue Label Connect's reply23 Apr 2026, 08:32
Official
Good day,
Please note that the matter has been thoroughly reviewed. Your statement reflects consistent monthly instalment billing, and while payments were received, they were not sufficient to keep the account up to date. As a result, the account fell into arrears over time.
At the point of handover on 10/05/2024, the account was already overdue. The subsequent payment arrangement made on 12/02/2025 was after the handover had taken place and does not affect its validity. Following continued non-payment and multiple contact attempts, the account proceeded to book sale on 14/04/2025.
Based on this, the handover to Nimble Group was processed correctly and in line with procedure.
Regards,
Tshepang
Please note that the matter has been thoroughly reviewed. Your statement reflects consistent monthly instalment billing, and while payments were received, they were not sufficient to keep the account up to date. As a result, the account fell into arrears over time.
At the point of handover on 10/05/2024, the account was already overdue. The subsequent payment arrangement made on 12/02/2025 was after the handover had taken place and does not affect its validity. Following continued non-payment and multiple contact attempts, the account proceeded to book sale on 14/04/2025.
Based on this, the handover to Nimble Group was processed correctly and in line with procedure.
Regards,
Tshepang
NF
Nabeelah F's updateReviewer Update
23 Apr 2026, 09:08My attorney will prove otherwise when she takes you court!
NF
Nabeelah F's update23 Apr 2026, 09:08
Reviewer Update
My attorney will prove otherwise when she takes you court!
Blue Label Connect's replyOfficial
05 May 2026, 10:05 Good day,
We understand your concerns and would like to assure you that we remain available to assist you further. Should you require any additional clarity, information, or a more detailed explanation regarding this matter, please do not hesitate to let us know.
You are welcome to share any specific queries or points you would like us to address, and we will gladly provide the necessary assistance.
Regards,
Tshepang
We understand your concerns and would like to assure you that we remain available to assist you further. Should you require any additional clarity, information, or a more detailed explanation regarding this matter, please do not hesitate to let us know.
You are welcome to share any specific queries or points you would like us to address, and we will gladly provide the necessary assistance.
Regards,
Tshepang
Blue Label Connect's reply05 May 2026, 10:05
Official
Good day,
We understand your concerns and would like to assure you that we remain available to assist you further. Should you require any additional clarity, information, or a more detailed explanation regarding this matter, please do not hesitate to let us know.
You are welcome to share any specific queries or points you would like us to address, and we will gladly provide the necessary assistance.
Regards,
Tshepang
We understand your concerns and would like to assure you that we remain available to assist you further. Should you require any additional clarity, information, or a more detailed explanation regarding this matter, please do not hesitate to let us know.
You are welcome to share any specific queries or points you would like us to address, and we will gladly provide the necessary assistance.
Regards,
Tshepang