DISGUSTING/BAD/HORRIABLE/ CUSTOMER SERVICE

VERY BAD SERVICE .MY QUERY WITH BLUE LABEL IS NOW ONGOING FOR MORE THEN A MONTH AS WHEREBY THE TURN AROUND TIME WAS ONLY 7/14 DAYS REGARDING THE REPAIR OF MY PHONE ,EVERYTIME I CALL THEM THE AGENTS JUST ADVISE ME THAT THEY HAVE ESCALATED THE QUERY BUT THEY DID NOT RECEIVED ANY FEEDBACK FROM THE REPAIRS DEPARTMENT ,AND THAT THERE IS NOTHING THAT THEY CAN DO JUST TO WAIT ON FEEDBACK ,NOBODY ESCALATED THE QUERY TO A HIGHER LEVEL AND ME AS A CUSTOMER MUST JUST ACCEPT.AS A REPUTABLE COMPANY I CANT IMAGINE THE SERVICE THAT BLUE LABEL CONNECT IS GIVING TO THEIR CUSTOMERS I WROTE SEVERAL REVIEWS OF HELLO PETER AND NOT EVEN 1 REPLY OR CALL FROM THEM ,WHICH CLEARLY MEANS THAT CUSTOMER SERVICE IS NOT THEIR PRIORITY AND THEY JUST DONT CARE ABOUT THEIR CUSTOMERS ,IF YOU DONT PAY THE ACCOUNT THEY WILL BLACK LIST YOU VERY QUICKLY AND WILL CALL YOU ABOUT 10 TIMES A DAY FOR PAYMENT . AS A CUSTOMER IAM REALLY DISGUSTED WITH THE SERVICE. I WILL NOT REFER ANY 1 TO BLUE LABEL .