DISGUSTED

So this guy NKUNDELE who puts his name to the responses is used to give the customer the impression that they give a rats @%% about your complaint. The don't! I sent him a private message to contact me. Nothing! It's time to report this company to the ombudsman.

NKUNDELE. I AM STILL WAITING FOR YOUR CALL RE THIS ***D UP PHONE THAT I CANNOT USE! WHY THE HELL MUST I PAY AND I ONLY HAD IT FOR 2 MONTHS?

Hi Nkundele

I sent you a private reply. When I try to answer your call goes dead.

Regards

So on Thursday 6 June I got an email from Blue saying my phone is at repairs. Included to the warranty repair centre with an imei number. This morning warranty mailed me to say they never received the phone and the imei number belongs to a different handset.
How useless can a company be?

Hi
I am sending the IMEI on a private reply, please don't take another week to respond. This is urgent. Month end you will be quick to debit my account. I will not pay for something I don't have.

To add to my reply. How can you not have the information on your system? All the details of the contract, including the recordings of calls to me where you can hear how *********** your call centre is should be on record. That lady who called me 2 months ago regarding the debit date also never returned the call. Give them proper training please.

Nkundele it is 7 days since you asked for my imei and as I predicted you did nothing. You are just as useless as your company. The Levy brothers owners of Blue do nothing about all of you?

There must be a way to stop this company from operating for good. All I see is bad reviews, do they have no shame?

Nkundele.... Do you even exist or is it a made up name from some fool on a dark room to respond to complaints and queries and then absolutely boggerol happens? I will not pay for something I don't have. Get ready for a letter from my lawyer.

Hi.
I responded to yiur email and my prediction is that I will wait for another week for a reply.
Let's see.

Hi

I responded to your email and my prediction is that I will wait for another week for a reply.

Let's see.

This con company collected the useless phone that I had for 2 months, "repaired" it (I waited 6 weeks). The moment I switched it on it did the same ghost touch. They collected it again and I told them in a strongly worded email to them and the useless Arbalest repairs company to either give me a new phone or cancel the contract. I blocked them from accessing by bank account and suddenly I got calls. You email or try to phone them, but they never respond. Yesterday 22 July they delivered the phone again and guess what, it still is doing the same. I emailed them to fetch the ***d up phone with no response. What lies is Nkundele going to tell me now? Let's see in a week, that is how long he takes.

On May 18th I complained for the first time about the phone that I returned in April. It is August 4 months layer, the phone is still not fixed and they have the audacity to phone me and tell me I am in arrears? What? Do they really think I will just give away money for nothing? I blocked them from accessing my account as I promised in numerous emails to them. I requested that they cancel my 3 months, they ignore my request. Everyone else struggling with this con company should do the same.

What type of rude useless people work for the Levy brothers? They phone me, I asked the woman is it to cancel my contract or what and she dropped the phone in my ear. They expect me to pay for a phone that I never used for 4 MONTHS, because the useless Abalesk don't know how to...LISTEN TO ME BLC TEAM AND NKUNDELE! I WILL NOT PAY FOR NOTHING, CANCEL THE FLIPPEN CONTRACT!