Disgusted

On 02 November 2024 I bought electricity from Blue Label through RCS for R250 (R252). This provider sent me a message acknowledging receipt of payment from RCS. Blue Label did not send me the token with the voucher number. I have send them all the details of the transaction and the evidence of payment from RCS. I also wrote a letter to RCS to help me resolve this issue but nothing fruitful was achieved. I have the names of people I communicated with at both Blue Label and RCS. I have paid RCS my monthly payment which included the amount of purchased electricity. I wonder whether these companies have the Consumer Protection Act in their possession. Disgusting 🫣