Disgruntled Customer

On Sunday night 15.09 I bought electricity on my edgars account (R200), Received the token and the it disappeared again. I called Blue label who's in charge of electricity for edgars on Monday the 16th and their reply was It will 1-2days for my new token to be sent via sms, Called on Wednesday and the agent said they waiting on IT and will either be late the day or the next day my token will be sent. Today(Thursday) I checked my phone and still nothing, I called them again but they still checking and then my airtime was completed. If you call them their phones are busy The service Received was absolutely poor 😕 Ref no - GM*** Morne Baatjies