NM
Nomsa M
1 reviews | Active since Nov 2023
30 Nov 2023, 03:32
Depressed
I had a contract with blc and now last month they deducted twice and I sent an email as the consultant said I must do when I called them I got no response what so ever so I thought as they debited twice that means I'm done paying now they have debited twice again this month when I called their agent me I must send an email of my statement which I did send them two emails the consultant told me it will take 7 working days to get my refund, this is unacceptable.
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Replies (1)
Blue Label Connect's replyOfficial
01 Dec 2023, 07:59 Good day Nomsa,
Your query has been received.
As per our telephone conversation, your query has been escalated to the relevant department for further assistance.
I have also sent you an email for further communication and assistance.
Kind regards
Rebecca Molaudzi.
Your query has been received.
As per our telephone conversation, your query has been escalated to the relevant department for further assistance.
I have also sent you an email for further communication and assistance.
Kind regards
Rebecca Molaudzi.
Blue Label Connect's reply01 Dec 2023, 07:59
Official
Good day Nomsa,
Your query has been received.
As per our telephone conversation, your query has been escalated to the relevant department for further assistance.
I have also sent you an email for further communication and assistance.
Kind regards
Rebecca Molaudzi.
Your query has been received.
As per our telephone conversation, your query has been escalated to the relevant department for further assistance.
I have also sent you an email for further communication and assistance.
Kind regards
Rebecca Molaudzi.