CS
Carl S
1 reviews | Active since Oct 2019
16 May 2023, 14:28
Deduction without permission
I actually give them a zero rating. I have been double debit with out permission, hence i no i am in arreas but paying the arreas amount and the monthly installment of R389, Now i cant get refunded. I urge people to stay away from this company when ever they call. I will be posting this review on all social media platforms as see this as fruad and they are getting away with this.
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Replies (1)
Blue Label Connect's replyOfficial
18 May 2023, 14:32Good Day Mr Smiy
We truly regret the delay in responding. Please take notice that according to our account department, your account was due R1, 167, but we have only got R318.29 in payment. Please take notice that your bank account indicates that your payment for the 15/04/2023 was contested and that there were insufficient funds on the 20/04/2023, preventing us from receiving the payment. Please take notice that making payment arrangements on your account allows you to assist with your arrearage and avoid being labeled as an aided payer.
Thank you,
Kind Regards
Sam
We truly regret the delay in responding. Please take notice that according to our account department, your account was due R1, 167, but we have only got R318.29 in payment. Please take notice that your bank account indicates that your payment for the 15/04/2023 was contested and that there were insufficient funds on the 20/04/2023, preventing us from receiving the payment. Please take notice that making payment arrangements on your account allows you to assist with your arrearage and avoid being labeled as an aided payer.
Thank you,
Kind Regards
Sam
Best regards,
Blue Label Connect's reply18 May 2023, 14:32
Official
Good Day Mr Smiy
We truly regret the delay in responding. Please take notice that according to our account department, your account was due R1, 167, but we have only got R318.29 in payment. Please take notice that your bank account indicates that your payment for the 15/04/2023 was contested and that there were insufficient funds on the 20/04/2023, preventing us from receiving the payment. Please take notice that making payment arrangements on your account allows you to assist with your arrearage and avoid being labeled as an aided payer.
Thank you,
Kind Regards
Sam
We truly regret the delay in responding. Please take notice that according to our account department, your account was due R1, 167, but we have only got R318.29 in payment. Please take notice that your bank account indicates that your payment for the 15/04/2023 was contested and that there were insufficient funds on the 20/04/2023, preventing us from receiving the payment. Please take notice that making payment arrangements on your account allows you to assist with your arrearage and avoid being labeled as an aided payer.
Thank you,
Kind Regards
Sam
Best regards,