RM
Ratanang M
1 reviews | Active since Nov 2019
16 Jan 2024, 13:24
Deduction of non existing phone contract
I app**** for cellphone contract when delivered it was a wrong, they send courier to collect it and they said I must make new application for the phone that I want. To my surprise they are busy debating my account every month the amount of R409 since November. Im calling every month they telling me they will cancel the contract I went as far as sending my bank statement to proof the amount they debt.
Helpful (0)
Replies (3)0
Replies (3)
Blue Label Connect's replyOfficial
18 Jan 2024, 14:50 Good day Ratanang
Please note that we have been unable to reach regarding your refund, however we have escalated the query to the relevant department and sent you and email.
Should you require any further assistance kindly respond our email.
Regards.
Please note that we have been unable to reach regarding your refund, however we have escalated the query to the relevant department and sent you and email.
Should you require any further assistance kindly respond our email.
Regards.
Blue Label Connect's reply18 Jan 2024, 14:50
Official
Good day Ratanang
Please note that we have been unable to reach regarding your refund, however we have escalated the query to the relevant department and sent you and email.
Should you require any further assistance kindly respond our email.
Regards.
Please note that we have been unable to reach regarding your refund, however we have escalated the query to the relevant department and sent you and email.
Should you require any further assistance kindly respond our email.
Regards.
RM
Ratanang M's updateReviewer Update
20 Jan 2024, 11:10Thank you Hellopeter
After 3 months of communicating with Blue Label without help, in just few days of posting here I managed to get my money back. I hope and trust that they will remove the stop order on my bank account.
After 3 months of communicating with Blue Label without help, in just few days of posting here I managed to get my money back. I hope and trust that they will remove the stop order on my bank account.
RM
Ratanang M's update20 Jan 2024, 11:10
Reviewer Update
Thank you Hellopeter
After 3 months of communicating with Blue Label without help, in just few days of posting here I managed to get my money back. I hope and trust that they will remove the stop order on my bank account.
After 3 months of communicating with Blue Label without help, in just few days of posting here I managed to get my money back. I hope and trust that they will remove the stop order on my bank account.
Blue Label Connect's replyOfficial
22 Jan 2024, 16:49Good day,
We have sent through to the relevant department to cancel the debit order.
Regards,
We have sent through to the relevant department to cancel the debit order.
Regards,
Blue Label Connect's reply22 Jan 2024, 16:49
Official
Good day,
We have sent through to the relevant department to cancel the debit order.
Regards,
We have sent through to the relevant department to cancel the debit order.
Regards,