LO
Llewellyn O
1 reviews | Active since Jun 2025
13 Jun 2025, 11:48
Deduction of double payment every month with no reason and no respons.
Once again Blue Label connect has promised a refund on the the double payment they have taken off my account since May. The said the refund was due to me on 13 June and they have send me an email with the pop, bit till now I have not recieved anything. Please be very careful when dealing the blue label connect I would not recommend them at all.
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Blue Label Connect's replyOfficial
18 Jun 2025, 10:00Good day,
Thank you for bringing the matter to our attention, we would like to apologize for any inconveniences caused, kindly note that after reviewing your query we have determined that your refund was processed, kindly note that refund does not reflect immediately due to bank processing hours.
And again, we apologize for not making you aware of the process, kindly note that we have also provided you with feedback on your email.
Kind regards
BLC Customer Care Team
Thank you for bringing the matter to our attention, we would like to apologize for any inconveniences caused, kindly note that after reviewing your query we have determined that your refund was processed, kindly note that refund does not reflect immediately due to bank processing hours.
And again, we apologize for not making you aware of the process, kindly note that we have also provided you with feedback on your email.
Kind regards
BLC Customer Care Team
Blue Label Connect's reply18 Jun 2025, 10:00
Official
Good day,
Thank you for bringing the matter to our attention, we would like to apologize for any inconveniences caused, kindly note that after reviewing your query we have determined that your refund was processed, kindly note that refund does not reflect immediately due to bank processing hours.
And again, we apologize for not making you aware of the process, kindly note that we have also provided you with feedback on your email.
Kind regards
BLC Customer Care Team
Thank you for bringing the matter to our attention, we would like to apologize for any inconveniences caused, kindly note that after reviewing your query we have determined that your refund was processed, kindly note that refund does not reflect immediately due to bank processing hours.
And again, we apologize for not making you aware of the process, kindly note that we have also provided you with feedback on your email.
Kind regards
BLC Customer Care Team