DK
DESMOND K
1 reviews | Active since Jun 2023
19 Jan 2024, 09:25
deduction not what we agreed for and the cosultant was so arrogant
My account has been debited twice i was told i am in arrears what arrears are that because iwas told i will be paying R210 for the rest of the contract.i just stopped you from deducting from my account going forward as i was told i won't be refunded your consultants are so arrogant.can you p[lease help with this problem my id *** i need my refund
Regards Desmond
Helpful (0)
Replies (1)0
Replies (1)
Blue Label Connect's replyOfficial
19 Jan 2024, 16:27Good day Mr Krisjan
We deeply apologise for the bad service you experienced with one of our own.
Please be advised that we your the R210 they arranged with you was to cover for the arrears amount you were owing as we could not deduct from your account both in october and november. Therefore the agents were trying to help to bring your account up to date.
kindly accept our deepest apologies for any misunderstandings that might have occurred between you and our agents.
Regards,
Nkundele
We deeply apologise for the bad service you experienced with one of our own.
Please be advised that we your the R210 they arranged with you was to cover for the arrears amount you were owing as we could not deduct from your account both in october and november. Therefore the agents were trying to help to bring your account up to date.
kindly accept our deepest apologies for any misunderstandings that might have occurred between you and our agents.
Regards,
Nkundele
Blue Label Connect's reply19 Jan 2024, 16:27
Official
Good day Mr Krisjan
We deeply apologise for the bad service you experienced with one of our own.
Please be advised that we your the R210 they arranged with you was to cover for the arrears amount you were owing as we could not deduct from your account both in october and november. Therefore the agents were trying to help to bring your account up to date.
kindly accept our deepest apologies for any misunderstandings that might have occurred between you and our agents.
Regards,
Nkundele
We deeply apologise for the bad service you experienced with one of our own.
Please be advised that we your the R210 they arranged with you was to cover for the arrears amount you were owing as we could not deduct from your account both in october and november. Therefore the agents were trying to help to bring your account up to date.
kindly accept our deepest apologies for any misunderstandings that might have occurred between you and our agents.
Regards,
Nkundele