Debit order and no service query

Item: Blue Label Connect
Rating: 3
Author: Annie M

18th May 2023, I did application for laptop and router with Judy from Blue Label Connect. We agreed that 1st debit order for R559 will go off end of June 2023.

Delivery took place on the 25th May 2023. Router is not working, it says " no internet service. Debit order presented on the 29th May. Tried to get hold of them, their phone is just ringing with no answer.

Helpful (0)

Replies (2)

Blue Label Connect's replyOfficial

05 Jun 2023, 11:32

Good day Miss Mokoena

Please note that it seems that your sim card has not been activated yet.

Please remove the sim from the device so long, I have escalated your sim activation query with our network department.

As soon as your sim activation is done, you will be updated.

Kind regards

Thembinkosi

Blue Label Connect's reply05 Jun 2023, 11:32

Official

Blue Label Connect's replyOfficial

05 Jun 2023, 14:33

Good day Miss Mokoena

Please note that your sim card has been activated.

Please insert your sim card and advise if it's active.

Kind regards

Thembinkosi

Blue Label Connect's reply05 Jun 2023, 14:33

Official

Good day Miss Mokoena

Please note that your sim card has been activated.

Please insert your sim card and advise if it's active.

Kind regards

Thembinkosi