Day light *******

I took a contract cellphone with Blue label and they brought a phone that could not even switch on.I returned it the following day,actually their driver came to pick it up the following day and I cancelled the contract right there.I was told by their cancellation department that my contract has been cancelled however I am goin to be liable for the cancellation fee which was the exact amount as the amount they where going to deduct every month and I was ok with that,it was then deducted from my account.Now they are still deducting money from my account which I actually don’t understand is for what and when you call them they keep putting you on hold,I sent an email an no one is getting back to me regarding my money.I want my money back into my account coz people are always complaining about this company taking their money,but as for me I don’t want to play those games of coming to your office spending my money.I want my money back into my account and even your driver said this when he came to collect the phone that I am still going to experience this problem but I didn’t believe him,whereas he knows better coz he works for you.Please I want my money back into my account