1 reviews | Active since Dec 2019
customer rights violated
helo Peter I'm very annoyed with the people of this company...so last year I got an sms saying if I want R55 free airtime I should reply with a yes a I did minutes later I realized maybe I was being ****med I then rep**** no again time went by without a feed back of who sent me the message because there was no company name on the sms or telephone number to call them back....ive been receiving airtime I think for like 7 or 8 months I called Vodacom to cancel me but they said it's not them..so recently I got a new fone for my birthday as a gift only to find out it uses the smaller sim than mine so i had to do sim swap cause my fone got lost so when i called Vodacom for sim swap they told me I need to call the company I did they told me I must buy a contract sim card...so basically I'm now a contract user without my knowledge no one called me to explain the terms of this reply that I sent.my rights are violated im now attached to the contract that I didn't sign or agree to..the company is ******** people I'm a student for heaven sake...i have been using this sim card for the past 15 years I'm really not okay with this at all
We hereby acknowledge receipt of the query raised. Please expect a call from one of our agents to assist.
Thank you
BLC Team
We hereby acknowledge receipt of the query raised. Please expect a call from one of our agents to assist.
Thank you
BLC Team
