Conversion of Prepaid phone number to contract

On 22 Feb'16, I received an SMS indicating that my cell phone number will be topped up with free Vodacom airtime for R49. Subsequently, my Blackberry Internet Services and my Call Line Identity for incoming calls stopped working.<br> <br> On contacting Vodacom Customer Care line on 24 Feb, I was informed that this was due to a contract I had RMCS(Jet/ Edgars). I was provided with ***to call RMCS. At RMCS on 3 occasions I was told that an urgent request would be submitted to Admin team to contact me within 48 hrs. For Call Line Identity I was told that I have to pay R9 a month for it to be active.Up to now, no call has been received from RMCS and this is damn frustrating.<br> <br> At 16h15 today I dialled the 087 number only to get an automated response that says\.Please note that our office hours are from Monday to Friday, from 08h30 - 18h00 and the office is closed\",at 16h15 for crying out loud!!.The FACT is,before this hassle I have never received a call from RMCS and agreed on a phone contract and I am wondering as to how is RMCS intending to get monthly payments from me. I just want RMCS to cancel this \"contract\"with immediate effect. "