1 reviews | Active since May 2015
CONVERSION OF MY CELL NUMBER
to whom it may concern,<br> i have learned that i have a contract with RMCS through MTN Wonderpark when i had app**** for a cellphone contract.<br> <br> i tried to get assistance from RMCS and i was told that the contract was going to be cancelled and my number will go back to pre-paid, Tshepo from RMCS initially assisted me and gave me this reference number *** and told me the matter was going to be resolved within 24 to 48hrs and this was on 6/05/2015.<br> <br> i called again on the 11/05/2015 to follow up and i spoke to Bongani who also told me that the matter was going to be resoled within 24 to 48hrs and gave me another reference number ***.<br> today is the 18th of may 2015 my query isn't resolved and i''m not getting any feedback and RMCS has no proper channels for follow ups, they simply don't care.<br> <br> i re**** on my phone number *** to conduct my business on day to day bases.<br> now my number is out of service due to this long delay of so called \conversion"from RMCS. i wouldn't recommend RMCS services to anyone even if you paid me too. the service is absolutely terrible and their stuff (Bongani) need training in dealing with clients. i'm totally disappointed. """
We apologise for any frustration. We will call you shortly to discuss this.
Regards
Ruth
We apologise for any frustration. We will call you shortly to discuss this.
Regards
Ruth
