SD
Sean D

1 reviews | Active since Apr 2018

01 Apr 2018, 17:33

Contracting my simcad without my consent

Hi,

I recently find out that you guys contracted my vodacom simcard without my consent.This was brought to my attention when I was doing a sim swap after loosing my phone.I would like to know who gave you permission to do so and would also like to know how am I paying for that contract.I really do not need your free airtime or smses or whatsover you provide.Please send me a copy of the signed agreement that I made you when taking this contract.Be advised that I will be seeking legal assistance concerning this.It's clear that you do not have pre checks in place when signing up contracts behalf of a third party.If you did then you would have known that I do not need any contract with you.My number is ********** 593/ **********

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Replies (1)
Blue Label Connect
Blue Label Connect's reply04 Apr 2018, 08:52
Official

Good day Sean

Thank you for raising your query with us, we will contact you shortly to resolve.

Regards

Ruth