1 reviews | Active since Apr 2018
Contracting my simcad without my consent
Hi,
I recently find out that you guys contracted my vodacom simcard without my consent.This was brought to my attention when I was doing a sim swap after loosing my phone.I would like to know who gave you permission to do so and would also like to know how am I paying for that contract.I really do not need your free airtime or smses or whatsover you provide.Please send me a copy of the signed agreement that I made you when taking this contract.Be advised that I will be seeking legal assistance concerning this.It's clear that you do not have pre checks in place when signing up contracts behalf of a third party.If you did then you would have known that I do not need any contract with you.My number is ********** 593/ **********
Good day Sean
Thank you for raising your query with us, we will contact you shortly to resolve.
Regards
Ruth
Good day Sean
Thank you for raising your query with us, we will contact you shortly to resolve.
Regards
Ruth
