Contract Termination

I received a message offering me a contract by Vodacom and I called my service provider to confirm if they know of this the confirm it's one of the networking company and if I like the offer I can go ahead and accept it as the terms and conditions used by this company will be by Vodacom. the problem started when all my incoming called were private and I tried to send airtime to my son and I couldn't and I tried using *111# and most of the services there were also not working, I called Vodacom and they advice I will need to contact RMCS directly and the lady who answered told me she gave me a ref no*** and told me I should wait for a call from them as I couldn't speak with them. I then received a call from Themba who advised that my CLIP has been activated I just need to restart my phone, I did that and after that all incoming calls were fine but I still couldn't transfer airtime or use *111# when he called I told him I want to terminate the contract he advised that he will call me back he needs to discuss this with his management I'm still waiting for the call and the contract is still not terminated I want this resolved and this contract terminated. Very unhappy customer