BM
Boo M
1 reviews | Active since Mar 2022
19 Jul 2022, 06:08
Contract still not cancelled
You said you'd cancel my Red Flexi Zero package after 72 hours since last week, my number is still on that contract. Why does this company keep lying to their clients?
Helpful (0)
Replies (3)0
Replies (3)
Blue Label Connect's replyOfficial
19 Jul 2022, 08:51Dear Ms Makgata,
Please be advised we have tried to contact you but with no success. We have sent an email correspondence as we require more information to your query.
We would like to apologize for all inconveniences caused.
Kind Regards,
Customer Service Liaison Officer.
Kind Regards,
Customer Service Liaison Officer.
Blue Label Connect's reply19 Jul 2022, 08:51
Official
Dear Ms Makgata,
Please be advised we have tried to contact you but with no success. We have sent an email correspondence as we require more information to your query.
We would like to apologize for all inconveniences caused.
Kind Regards,
Customer Service Liaison Officer.
Kind Regards,
Customer Service Liaison Officer.
BM
Boo M's updateReviewer Update
19 Jul 2022, 10:29Sorry for not being able to reach me, my phone is now on and I'd like to be called today.
BM
Boo M's update19 Jul 2022, 10:29
Reviewer Update
Sorry for not being able to reach me, my phone is now on and I'd like to be called today.
Blue Label Connect's replyOfficial
19 Jul 2022, 10:42Good day Mr Makgata,
As per our telephonic conversation today at 10:36 AM. Please be advised we have referred your cellphone number migration to our network department.
Note once your cellphone number is migrated to prepaid it will be closed and you will need to visit your nearest RICA outlet with (ID/smart card and your proof of residence) as to register your number to your details.
We would like to apologize for all the inconvenience caused partaining to your migration request and the overall service experience received.
Kind Regards,
Bruneil Paulsen
Customer Service Liaison Offer.
Kind Regards,
Bruneil Paulsen
Customer Service Liaison Offer.
Blue Label Connect's reply19 Jul 2022, 10:42
Official
Good day Mr Makgata,
As per our telephonic conversation today at 10:36 AM. Please be advised we have referred your cellphone number migration to our network department.
Note once your cellphone number is migrated to prepaid it will be closed and you will need to visit your nearest RICA outlet with (ID/smart card and your proof of residence) as to register your number to your details.
We would like to apologize for all the inconvenience caused partaining to your migration request and the overall service experience received.
Kind Regards,
Bruneil Paulsen
Customer Service Liaison Offer.
Kind Regards,
Bruneil Paulsen
Customer Service Liaison Offer.