ZM
Zimasa M

1 reviews | Active since Apr 2014

22 Feb 2015, 00:07

contract cancellation

Even after complaining on this website, subsequent to that, the issue of the cancellation of the airtime has not yet been resolved. The RMCS is still debiting the Jet account and the airtime stil, credited on the phone. The person I spoke to promised to cancel it immediately back then

0
Replies (1)
Blue Label Connect
Blue Label Connect's reply23 Feb 2015, 11:29
Official
Hello mlwandz,

Apologies for any misunderstanding. Your initial call logged was for a sim swap and not a cancellation. We will call you shortly to discuss this new request.
Regards
Ruth

Best regards,