Contract being issued without my consent
<p> I lost my phone recently and when i went to do a sim swap at Vodacom I was told that my number was changed to a contract with Rmcs, and i need to call them but that wasnt easy as no one held or responded, I went to egdars and they helped me to get hold of them and i was told to wait 24 to 48 hours for them to send me the confirmstion letter that i must take to vodacom to do a sim swap for me, which they did send me the letter the following day, now all incoming calls are private numbers, I cannot call anyone back and i cannot see whos calling me. I never gave consent to RMCS to change my number to contract, this is ***** as I never signed anything with them. I dont want to be part of this group, I need my number back to prepaid Vodacom has never given me a problem and I am happy with their prepaid services. Please help me. my number: ********** 130/</p> <p><br /> </p> <p><br />Regards </p> <p>Katlego</p>
Dear Katlego
Thank you for contacting us with your query. We apologise for your frustration and will call you shortly to assist.
Regards
Ruth
Dear Katlego
Thank you for contacting us with your query. We apologise for your frustration and will call you shortly to assist.
Regards
Ruth
