NT
Ncumisa T
1 reviews | Active since Jan 2024
06 Feb 2024, 04:23
CONSERNED!!
😠😠😠 These are ****mers!! I posted a review 2 weeks ago they were replying promising to work on the matter but now none of that is happening ,I told them to collect their device and cancel the deal because it's not what I was sold over the phone and it wasn't even activated They collected their device but now I don't know why is this debit still active on my account and today they have an audicity to deduct my money 😳
Helpful (0)
Replies (3)0
Replies (3)
Blue Label Connect's replyOfficial
06 Feb 2024, 11:37Good Day Mr/s Tshwati
We apologize for the inconvenience caused to you.
Please note that the device is in assessment and as soon as everything is confirmed to be good then your contract will be deactivated and if you were debited, they will also refund what is due to you. You can also send your bank statement showing that we deducted your money at *** with your id number on the subject line.
Kind regards,Nkundele
We apologize for the inconvenience caused to you.
Please note that the device is in assessment and as soon as everything is confirmed to be good then your contract will be deactivated and if you were debited, they will also refund what is due to you. You can also send your bank statement showing that we deducted your money at *** with your id number on the subject line.
Kind regards,Nkundele
Best regards,
Blue Label Connect's reply06 Feb 2024, 11:37
Official
Good Day Mr/s Tshwati
We apologize for the inconvenience caused to you.
Please note that the device is in assessment and as soon as everything is confirmed to be good then your contract will be deactivated and if you were debited, they will also refund what is due to you. You can also send your bank statement showing that we deducted your money at *** with your id number on the subject line.
Kind regards,Nkundele
We apologize for the inconvenience caused to you.
Please note that the device is in assessment and as soon as everything is confirmed to be good then your contract will be deactivated and if you were debited, they will also refund what is due to you. You can also send your bank statement showing that we deducted your money at *** with your id number on the subject line.
Kind regards,Nkundele
Best regards,
NT
Ncumisa T's updateReviewer Update
06 Feb 2024, 12:32Did you communicate with me about that?No! I'm only hearing it now ,even if it's not working that will mean it was like that before because I never used your device since it wasn't what I was sold.
The email with with my statement I sent it this morning and there was no feedback as usual
The email with with my statement I sent it this morning and there was no feedback as usual
NT
Ncumisa T's update06 Feb 2024, 12:32
Reviewer Update
Did you communicate with me about that?No! I'm only hearing it now ,even if it's not working that will mean it was like that before because I never used your device since it wasn't what I was sold.
The email with with my statement I sent it this morning and there was no feedback as usual
The email with with my statement I sent it this morning and there was no feedback as usual
Blue Label Connect's replyOfficial
07 Feb 2024, 16:24Good day Mr Ncumisa,
Please note that you sent a screenshot and we rep**** to your email by requesting a proper bank statement, please reply to our email for further assistance.
Kindly note that what I explained above is called an assessment, as you mentioned on your previous message that you were advised that the process takes 7 days.
We apologize for any misunderstandings that might have occured.
Regards,
Nkundele
Please note that you sent a screenshot and we rep**** to your email by requesting a proper bank statement, please reply to our email for further assistance.
Kindly note that what I explained above is called an assessment, as you mentioned on your previous message that you were advised that the process takes 7 days.
We apologize for any misunderstandings that might have occured.
Regards,
Nkundele
Best regards,
Blue Label Connect's reply07 Feb 2024, 16:24
Official
Good day Mr Ncumisa,
Please note that you sent a screenshot and we rep**** to your email by requesting a proper bank statement, please reply to our email for further assistance.
Kindly note that what I explained above is called an assessment, as you mentioned on your previous message that you were advised that the process takes 7 days.
We apologize for any misunderstandings that might have occured.
Regards,
Nkundele
Please note that you sent a screenshot and we rep**** to your email by requesting a proper bank statement, please reply to our email for further assistance.
Kindly note that what I explained above is called an assessment, as you mentioned on your previous message that you were advised that the process takes 7 days.
We apologize for any misunderstandings that might have occured.
Regards,
Nkundele
Best regards,