SY
Sumaya Y

1 reviews | Active since Nov 2021

09 Jun 2026, 11:49

Complaints disappointed customer

Everytime I'm having a problem with blu label connect I app**** for a contract phone they were supposed to finalize my contract deal through watsap but they always lie and the people that works there also lie to cover their workers tracks

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Replies (1)
Blue Label Connect
Blue Label Connect's reply10 Jun 2026, 09:22
Official
Good day,

Thank you for reaching out and bringing the matter to our attention.

Kindly note that we have went through your profile and have determined the following: your contract was finalized and activated on 2026-06-05 however upon receiving the product you disputed and said it's not what you app**** for, we have escalated your query regarding the deal dispute for further investigation and we will provide feedback promptly.

Regarding the WhatsApp application, we do not have any records of your application via our WhatsApp platform on ***, should you require any further assistance feel free to contact us on ***

Regards
Gudani