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nonhlanhla T
1 reviews | Active since Nov 2023
18 Dec 2023, 18:59
Complaints about blue label connet
I have a cellphone contract with them they called me during November asking when should they deduct for December gave them a specific date but they debited before that date and debited 3times the amount they should take... it's been more than 5days calling and asking them to reverse my money cause they took money for my early debits they telling me stories that my pays haven't reflected on their side and they gave me an email that doesn't go through. Please help hello peter
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Replies (3)0
Replies (3)
Blue Label Connect's replyOfficial
28 Dec 2023, 10:19Good day Mr/s Tshabalala
We apologise for the frustrations caused.
Please be advised that we received your bank statements and we worked on your query.
We have sent you feedback on your email address.
Thank you.
We apologise for the frustrations caused.
Please be advised that we received your bank statements and we worked on your query.
We have sent you feedback on your email address.
Thank you.
Blue Label Connect's reply28 Dec 2023, 10:19
Official
Good day Mr/s Tshabalala
We apologise for the frustrations caused.
Please be advised that we received your bank statements and we worked on your query.
We have sent you feedback on your email address.
Thank you.
We apologise for the frustrations caused.
Please be advised that we received your bank statements and we worked on your query.
We have sent you feedback on your email address.
Thank you.
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nonhlanhla T's updateReviewer Update
05 Jan 2024, 19:56Stop lying no email was sent to me and till today my refund still isn't in my account. You guys are ******* even the people that work in your call centers have no customers services and lie. I called asked to talk to someone whose incharge cause of my problem was told they went out and 2nd in command also couldn't get hold of that person they said they in the toilet.
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nonhlanhla T's update05 Jan 2024, 19:56
Reviewer Update
Stop lying no email was sent to me and till today my refund still isn't in my account. You guys are ******* even the people that work in your call centers have no customers services and lie. I called asked to talk to someone whose incharge cause of my problem was told they went out and 2nd in command also couldn't get hold of that person they said they in the toilet.
Blue Label Connect's replyOfficial
19 Jan 2024, 16:32Good day,
Kindly verify the email address you provided to us because we did send communication to you Mam.
Kindly verify the email address you provided to us because we did send communication to you Mam.
Blue Label Connect's reply19 Jan 2024, 16:32
Official
Good day,
Kindly verify the email address you provided to us because we did send communication to you Mam.
Kindly verify the email address you provided to us because we did send communication to you Mam.