EvdM
Estelle van der Merwe
1 reviews | Active since Jul 2015
26 Sept 2025, 16:58
Complaint debit order
These people are absolute idiots. They can't even get a debit order date correct and take money out of your account when it is not due. When asking for a refund they promise you, that you will get it today but then you get told it is only going to be later. I will not recommend them to anyone. Stay away, they don't know what they are doing.
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Blue Label Connect's replyOfficial
29 Sept 2025, 16:48Good day,
Thank you for reaching out and bringing the matter to our attention. Kindly note that we understand how frustrating it may be for you to be billed on the incorrect date. We are currently reviewing your query and would like to assist you promptly. Please note that we have sent you an email requesting for more information to enable us to further assist you with your query.
Kind regards
BLC Customer Care Team
Thank you for reaching out and bringing the matter to our attention. Kindly note that we understand how frustrating it may be for you to be billed on the incorrect date. We are currently reviewing your query and would like to assist you promptly. Please note that we have sent you an email requesting for more information to enable us to further assist you with your query.
Kind regards
BLC Customer Care Team
Blue Label Connect's reply29 Sept 2025, 16:48
Official
Good day,
Thank you for reaching out and bringing the matter to our attention. Kindly note that we understand how frustrating it may be for you to be billed on the incorrect date. We are currently reviewing your query and would like to assist you promptly. Please note that we have sent you an email requesting for more information to enable us to further assist you with your query.
Kind regards
BLC Customer Care Team
Thank you for reaching out and bringing the matter to our attention. Kindly note that we understand how frustrating it may be for you to be billed on the incorrect date. We are currently reviewing your query and would like to assist you promptly. Please note that we have sent you an email requesting for more information to enable us to further assist you with your query.
Kind regards
BLC Customer Care Team