Complaint

I have been trying to get assisted with sim swap, after my phone was ******, from Vodacom the past 3days , up until they advised that they can not assist me due to that my number is under Blue connect (I’m not even fami**** with that company I have never heard of it before). So I connected Blue connect yesterday for them to assist me with the cancelation of that subscription that I was not aware I was under as in my knowledge I’m a Vodacom subscriber. I need this subscription to be cancelled in the next 24hrs. And remove my name on your data base PLEASE . At this stage I could not have my bank app and all my other apps like Whatsapp back, because Vodacom cannot do a sim swap. How can they changed my prepaid number to a contract with them without me signing anything of even know about it. Is this not *****. AJ Smit Tel ***