Complaint!!!
<p>Hi,</p> <p> </p> <p>I bought my mom a cell phone with Edgars Randfontein, and subsequently took insurance for the device. She unfortunately got ****** and we proceeded with putting together the documents to claim. </p> <p>I have called into the call center many times and am taken from pillar to post, am still waiting for Tshepo who is assigned to my last call log: EDBL-170 ********** 309, who to this day has not called me back. I have called two times already enquiring and was told he will come back to me. Nothing!!! I have been calling into the call center for the past week and my call is now not being taken. I stay holding the line for up to 30 mins, this is unacceptable.</p> <p> </p> <p>Because am currently still paying for this afore mentioned insurance and no one is helping me process a simple claim.</p> <p> </p> <p>I see this company is very big on walking over customers and taking thier money. Continue avoiding me and you will see!!!</p> <p> </p> <p> </p> <p> </p> <p> </p>