MM
Magauta M
1 reviews | Active since Apr 2023
13 Dec 2023, 10:52
***** company
I have a cell phone contract with this company but they are not honest and do not care about their customers! 1st they would block my phone anytime during the month. Now they are taking 3 installment per month from me. When I try to call to find out what is happening they keep hanging up. No one wants to answer for their mistakes. I really would advice anyone to take a contract with this company.
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Blue Label Connect's replyOfficial
28 Dec 2023, 08:56Good day Mrs Mo***eng
We apologize for the Inconvenience caused by this issue.
Please be informed that we only lock devices when clients are not making payment.
Furthermore, when clients miss payments, we try to arrange for payments with clients to try to bring their account up to date with their arrears. In this case we did make payments arrangement with you that you agreed to but if there are any unauthorized debits that went through on your account which you did not agree on, please send us an email with your bank statements at *** and inform us of the money we took which you did not agree on your payment arrangement.
Thank you.
We apologize for the Inconvenience caused by this issue.
Please be informed that we only lock devices when clients are not making payment.
Furthermore, when clients miss payments, we try to arrange for payments with clients to try to bring their account up to date with their arrears. In this case we did make payments arrangement with you that you agreed to but if there are any unauthorized debits that went through on your account which you did not agree on, please send us an email with your bank statements at *** and inform us of the money we took which you did not agree on your payment arrangement.
Thank you.
Blue Label Connect's reply28 Dec 2023, 08:56
Official
Good day Mrs Mo***eng
We apologize for the Inconvenience caused by this issue.
Please be informed that we only lock devices when clients are not making payment.
Furthermore, when clients miss payments, we try to arrange for payments with clients to try to bring their account up to date with their arrears. In this case we did make payments arrangement with you that you agreed to but if there are any unauthorized debits that went through on your account which you did not agree on, please send us an email with your bank statements at *** and inform us of the money we took which you did not agree on your payment arrangement.
Thank you.
We apologize for the Inconvenience caused by this issue.
Please be informed that we only lock devices when clients are not making payment.
Furthermore, when clients miss payments, we try to arrange for payments with clients to try to bring their account up to date with their arrears. In this case we did make payments arrangement with you that you agreed to but if there are any unauthorized debits that went through on your account which you did not agree on, please send us an email with your bank statements at *** and inform us of the money we took which you did not agree on your payment arrangement.
Thank you.